Epic Consulting Services

Our Epic Consulting Service comprises implementation and optimisation of Epic Technology to address workflow challenges and ensure seamless integration with your current systems.

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Epic EHR Consulting

Epic System, a dominant player in the healthcare IT landscape, serves as a cornerstone for managing patient information and healthcare operations. This comprehensive software suite plays a crucial role in the healthcare industry, primarily by streamlining the management of electronic medical records (EMR). Its extensive capabilities encompass various aspects of healthcare operations, from patient registration and scheduling to clinical systems for doctors, nurses, and allied health professionals. It facilitates a more integrated, patient-centric approach to healthcare, ensuring that critical clinical documentation is available across different care settings, thereby enhancing the continuity and quality of care.

While Epic software solutions are considered to be a transformative tool in the healthcare IT industry, its complexity necessitates a partnership approach. 

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EPIC Solutions Services

Data Migration

As the provider of Epic Consulting Services, we prioritize the seamless transfer of critical healthcare data from existing systems to the Epic EHR platform. This process involves assessing the organization’s data landscape, including patient records and clinical information.

Our consultants employ industry best practices to ensure data integrity and privacy during migration. They map data structures, cleanse and transform information, and execute the migration with minimal disruption to daily operations. The goal is to facilitate a smooth transition, allowing healthcare institutions to leverage the comprehensive features of the Epic EHR system without compromising the accuracy and accessibility of vital patient information.

Application Testing and Script Development

An Epic consultant develops detailed test scenarios and employ script development to automate testing processes. This comprehensive testing approach aims to identify and rectify any technical problems, ensuring the reliability of the Epic EHR system. Empeek’s specialized testing team strategically utilizes a blend of manual and automated testing methodologies to proactively identify and address potential issues, preventing any adverse impact on end-users.

By implementing robust testing methodologies, Epic consultants contribute to the stability of the platform, assuring healthcare professionals that the applications will perform optimally in critical scenarios. This testing and script development process is integral to the overall success of Epic implementations, providing a foundation of quality and dependability for medical companies.

Integration Of Third-Party Applications

In the interconnected world of healthcare IT, the ability to seamlessly and effectively integrate with third-party applications is not just a convenience—it’s a necessity. Consultants work to connect Epic software with various external technologies such as lab systems, medical devices, and other healthcare software applications. This integration enhances interoperability, allowing organizations to leverage a comprehensive ecosystem of tools while maintaining the integrity of patient data. 

Our Epic consulting experts carefully assess compatibility, design interfaces, and implement solutions that streamline communication between Epic and diverse third-party applications, ultimately contributing to a more efficient and interconnected healthcare infrastructure.

On-going Support and Maintenance

We extend our Epic Healthcare Consulting Services beyond the initial implementation phase to provide ongoing support and maintenance, to ensure the sustained performance of the Epic EHR system. The goal is to promptly address issues, implement updates, and adapt the health system to your hospital needs. 

Cloud Migration

The process involves a comprehensive evaluation of the organization’s current IT landscape, assessing the feasibility and advantages of moving to the cloud. Consultants work closely with clients to plan and execute the migration, ensuring the seamless transfer of data and applications. 

Our experts guide organizations through the complexities of cloud adoption, adhering to security standards and best practices to optimize the Epic EHR system for enhanced performance and cost efficiency.

Patient Portal Optimization

As the Epic Consulting Services provider, we prioritize the enhancement of patient engagement and access to health information through patient portal optimization. Our Front-End development team works to refine the design, functionality, and patient experience of Epic applications. This optimization aims to provide patients with a more intuitive and user-friendly interface, encouraging active participation in their healthcare journey. Improved patient portals can facilitate appointment scheduling, access to medical records, and communication with healthcare providers. 

Staff Interface Improvement

Our Developers and BA team, in close collaboration with the healthcare organization’s team, conduct in-depth analyses to identify specific workflow challenges. Through this collaborative effort, we understand the unique needs of the healthcare providers as well as customize the staff interface accordingly. This customization goes beyond addressing challenges; it enhances usability and efficiency by incorporating user-friendly features and intuitive design elements.

By streamlining access to critical patient information and simplifying navigation, our tailored improvements contribute to a more seamless user experience. The goal is to empower healthcare providers with a platform that is technologically advanced and intuitive in its design. This leads to increased productivity as healthcare professionals can navigate and utilize the system more efficiently.

Scheduling Optimization

Effective scheduling is a crucial component of operational efficiency and patient satisfaction. Our approach to scheduling optimization involves a detailed analysis of the organization’s unique workflow and patient demand patterns. This includes implementing intelligent algorithms that consider various factors such as physician availability, appointment types, and patient preferences.

The ultimate goal is to create a more seamless and patient-centric scheduling experience. This enhances patient satisfaction by minimizing wait times and facilitating convenient appointments, as well as empowers healthcare providers to maximize their capacity.

Go Live Support

Our advisory services include on-call support to healthcare companies, assisting with any immediate issues, conducting targeted training sessions for staff, and ensuring a smooth transition to the new system. 

We help healthcare professionals adapt to the new workflow, and ensuring that the Epic application performs optimally from the outset. This hands-on support not only minimizes disruptions but also instils confidence in the healthcare staff, facilitating a successful launch and paving the way for a positive and productive experience with the Epic EHR system.

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Schedule a Personalized Consultation With Our Epic EMR Consultant to Explore Tailored Approach to Your Needs

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Benefits of Working With Independent Epic Consulting Provider

Specialists in Epic systems bring a unique blend of expertise, flexibility, and personalized attention that large-scale service providers often cannot match. This partnership improves the efficiency and effectiveness of your Epic systems, as well as empowers your team with the knowledge and skills needed to leverage these tools to their fullest potential. 

Enhanced Productivity For Physicians

By partnering with an independent Epic consulting provider, physicians benefit from customized workflows and system enhancements, leading to increased efficiency and more time focused on patient care.

Flexibility to Scale Without Damaging Current Operations

Independent Epic consultants provide scalable solutions that are designed to integrate with your existing operations, ensuring expansion without disrupting your current healthcare services.

Talent Solutions to Run and Maintain the System

With deep knowledge and expertise, our team eliminates the need for you to spend valuable time searching for individual experts. We offer exceptional talent solutions to address the diverse requirements of your Epic implementation, ensuring a robust and well-managed system.

Plan for the Unplanned with Consultants by Your Side

Our team is equipped to react quickly to unforeseen challenges, minimizing downtime and ensuring that your Epic system continues to operate smoothly. With a strategic plan in place for unexpected situations, navigate uncertainties and maintain the reliability of your healthcare IT infrastructure.

Our Workflow

At Empeek, our approach to healthcare IT is rooted in an extensive understanding of the unique challenges faced by healthcare providers. Our workflow is designed to be collaborative and agile, focusing on delivering results that enhance efficiency, improve quality of patient care, and streamline your operations. 

Hold Regular Meetings with Key Executives

We prioritize regular meetings with key executives to ensure alignment of suggested IT strategies with your organization’s goals. The purpose is to facilitate communication, share updates on project progress, discuss strategic goals, and address any concerns or challenges.

Engage with Subject-Matter Experts

Our approach involves collaborating with subject-matter experts who deeply understand your departmental workflows, ensuring our solutions are tailored to meet your specific needs. This involves active collaboration and consultation to gather insights, requirements, and nuances of the existing processes. 

Developing a Solid Risk Response Plan

We focus on developing a robust risk response plan, identifying potential challenges early and implementing strategies to mitigate them, safeguarding your project’s success. A solid risk response plan helps proactively manage uncertainties and minimize their negative impact on the project.

Provide Project Management and Business Analysts Support

Project management involves planning, organizing, and overseeing the entire project life cycle to ensure timely delivery and adherence to objectives. Business analysts contribute by analysing and defining business requirements, facilitating communication between key stakeholders, and ensuring that the project aligns with business goals.

Independent Infrastructure Assessment

We conduct thorough independent infrastructure assessments, identifying areas for optimization and ensuring your IT infrastructure is robust, scalable, and future-proof. The goal is to identify strengths, weaknesses, and potential areas for optimization and continuous improvement. 

Third-Party Integrations Review

Our process includes a review of third-party integrations, ensuring seamless compatibility and enhanced functionality of your IT ecosystem. The review ensures that these integrations align with project requirements and adhere to industry standards. This step is crucial for interoperability and the overall success of the project.

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Empeek´s Core Healthcare Services

Our core services are designed to empower healthcare providers with the tools and insights needed to succeed in the world of healthcare. We specialize in a range of solutions, including advanced Electronic Health Records (EHR) management, seamless data integration, robust cybersecurity, and cutting-edge telehealth technologies. 

Custom Healthcare Software Development

We specialize in developing custom healthcare software tailored to meet the unique needs of your organization, enhancing patient care and operational efficiency. These solutions include electronic health record (EHR) systems, medical billing software, patient management systems, and other applications that streamline and enhance healthcare processes.

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MVP Development

Our MVP development services focus on quickly launching a viable product, enabling you to test and refine your healthcare IT solutions in real-world settings. In healthcare, MVP development is applied to various solutions such as telemedicine platforms, diagnostic tools, or patient engagement applications.

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QA & Testing Service

We ensure the reliability and security of your healthcare applications with comprehensive Quality Assurance and testing services, maintaining the highest standards of quality and performance. This includes testing for functionality, performance, security, and compliance with healthcare regulations. 

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Discovery Phase

Our discovery phase is critical for understanding your specific challenges and goals, laying a solid foundation for developing impactful healthcare IT solutions. It involves a thorough analysis and assessment of the project requirements, objectives, and potential challenges before the actual development process begins.

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Discover the Possibilities of Epic Consulting For Your Healthcare Institution

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Why Choose Empeek 

Our expertise in developing and implementing cutting-edge technology solutions sets us apart in the healthcare industry. As an Epic consulting firm, we provide a unique blend of deep industry knowledge, technological prowess, and a patient-first approach, ensuring that every solution we deliver not only meets but exceeds your expectations. 

8 Years of Healthcare Expertise

For eight years, our team has been bringing a wealth of deep expertise to the realm of healthcare IT. This extensive experience equips us with a deep understanding of the industry, allowing us to provide knowledgeable, industry-specific solutions. Our experts stand ready to assist you, ensuring that your healthcare IT challenges are met with solutions grounded in years of practical experience.

Develop Ideas To Improve Processes

Innovation lies at the core of our approach, as we excel in translating creative ideas into tangible solutions for optimizing healthcare processes. Collaborating directly with you, we strive to understand your unique needs and challenges. By fostering a dynamic partnership, we ensure that your healthcare IT ideas takes shape as well as evolves into practical, efficient solutions that enhance the overall effectiveness of your processes.

Large Quality Assurance and Testing Team

Recognizing that the reliability of your systems hinges on the accuracy and quality of your data, we take pride in maintaining a large Quality Assurance and Testing team. Committed to upholding the highest standards, our leading teams evaluate and validate every aspect of your health systems. This dedication ensures that your solutions meet quality benchmarks, providing you with confidence in the performance and integrity of your data.

Speak Business Language

By bridging the gap between technical intricacies and organizational goals, we ensure clear and meaningful communication. This alignment fosters a collaborative environment where your healthcare IT objectives are understood, paving the way for solutions that meet technical requirements as well as align with your broader business strategies.

Unified Effort 

Our experts work in concert to deliver exceptional results. The collective strength of our team ensures that your healthcare IT projects benefit from a holistic and coordinated approach, resulting in solutions that are greater than the sum of their individual parts.

Strength in Adversity 

The dynamic landscape of healthcare IT demands resilience and adaptability. We navigate challenges and transform adversity into opportunities for advancement and innovation. With a commitment to growth, we embrace change and leverage our leadership experience to propel your healthcare IT initiatives forward.

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VelloHealth – Collaboration Platform for ACT Teams

VelloHealth serves as a platform designed to optimize the real-time management and reporting of ACT (Assertive Community Treatment) team operations.

  • HIPAA-compliant communication within single and multiple ACT Teams;
  • Integration with Netsmart and AccuMedic EHRs and Data Loading import/export.
Coming soon
vello health UI - mental health collaboration platform


Cloud Portal for Managing, Tracking, And Accessing Drug Testing Data For Applicant Information

Web Testing Platform that is integrated with Quest Diagnostics, Labcorp, Psychemedics, eScreen and some other labs and collection sites.

Additionally, the portal is integrated with M-Files document management, Xero, PSP Crash & Safety database, Datalink (MVR’s), Fonality click-to-call, and email-to-fax services.

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What Clients Say

We were building an MVP that will eventually serve as a full personal health record (PHR) solutions platform. The quality of their work was excellent. They’re a very smart, informed company that understands how to create a functionally-sound platform. They provide accurate cost estimates and timelines, which is very helpful as well. I enjoyed working with them. 

Jessica Blanding, Owner at Text and Online Counseling

They were on a budget, and the app was delivered in a timely fashion. In terms of usage, the application’s interface was clean, extremely user-friendly, and very fast. They delivered on all of our performance metrics. In terms of communication, their response time was extremely fast.

Terry Rawlings, COO at Modus Research Inc

Our Tech Stack

Cloud hosting
google cloud11
Microsoft SQL Server
Build Server
azure devops


How much does Epic consulting cost?

The cost of Epic consulting can vary widely based on several factors, including the scope and complexity of the project, the specific Epic modules being implemented, the size of the healthcare organization, and the level of customization required. Our Epic consulting services involve planning, customization, training, data migration, and ongoing support, contributing to the overall cost. Get in touch with us to obtain an estimate price based on the requirements of your healthcare organization.

Do you sign an NDA?

Yes, we prioritize the security and confidentiality of healthcare data and proprietary information in Epic implementations. To safeguard your sensitive information, we require the signing of a Non-Disclosure Agreement (NDA). This agreement ensures that all parties involved in the project adhere to strict confidentiality standards, mitigating the risk of unauthorized disclosure or use of confidential data. Our commitment to data protection extends beyond regulatory compliance, reinforcing trust and providing an additional layer of security for the duration of our collaboration.

How do you deal with data security?

We implement non-disclosure agreements to safeguard sensitive information and enforce strict access controls, ensuring that only authorized personnel have access to critical data. Encryption protocols are applied to protect data both during transmission and while at rest. In addition, we perform regular audits to identify and address potential vulnerabilities, coupled with strict compliance with data protection regulations, including industry-specific standards like HIPAA. Employee training is a cornerstone of our security strategy, keeping our team well-informed about the latest security threats and best practices. We prioritize secure data transmission practices to minimize risks during information exchange. 

By embracing these measures, we create a secure environment for our Epic consulting services, instilling confidence in the confidentiality and integrity of the data we handle.

Do you work with other healthcare consultants? 

Yes. By engaging in partnerships and alliances, we enrich our solutions with a broader understanding of industry trends, challenges, and innovations. This collaborative approach enhances the depth and breadth of our Epic consulting services, ensuring that our clients benefit from a well-informed perspective that aligns with the ever-evolving landscape of healthcare technology.

How do you measure the success and impact of your IT solutions?

At Empeek, we measure the success and impact of our IT solutions through key performance indicators (KPIs) such as: 

  • User adoption rates
  • Efficiency metrics
  • Patient outcomes
  • Data accuracy
  • Financial performance
  • Compliance
  • System reliability
  • Customization effectiveness
  • User satisfaction feedback
  • Adherence to project timelines and budgets.

By utilizing a combination of these metrics, both our clients and us can evaluate the success and impact of IT solutions, ensuring that they align with organizational goals and contribute to enhanced patient care and operational efficiency.

How does your team keep up with the latest technology trends in healthcare?

Our teams stay relevant with the latest technology trends in healthcare through continuous professional development, attending relevant industry conferences, building relationships whithin the industry, participating in training programs, engaging with healthcare technology communities, and regularly reviewing reputable publications and resources dedicated to healthcare IT advancements.

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  • HIPAA & GDPR compliance
  • 4.9 Rating on clutch
  • A winning tech stack
  • In-house team of versatile experts
  • Proven expertise in healthtech development

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