Custom Behavioral Health EHR Solutions

We understand the unique needs of mental health practices. Our custom EHR development approach is designed specifically for behavioral health and counseling organizations to improve clinician workflow, documentation, billing, and patient engagement.

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EHR For Mental Health Professionals

Electronic health record (EHR) systems, specifically designed for mental health professionals, represent a major advance at the intersection of medical technology and mental health care. EHR systems facilitate a holistic view of patient care by integrating detailed behavioral health records, treatment plans, progress, clinical notes, and the complexities of psychiatric medication management. This specialization ensures that mental health providers can provide personalized care more effectively by using technology to monitor a patient’s progress over time, manage risk, and ensure compliance with both treatment regimens and legal privacy standards.

Moreover, these EHR systems support the collaborative nature of mental health care by enabling seamless communication and information sharing among a multidisciplinary team of health care providers. Through secure platforms, therapists, psychiatrists, and other healthcare providers can access patient records and provide a coordinated and comprehensive approach to mental health treatment.

stats - U.S. Behavioral Health market

Features of EHR Software For Mental Health Practices

EHR systems come equipped with a suite of features tailored to the unique needs of mental health professionals. 

Documentation Templates

Customizable templates tailored for various mental health conditions improve documentation process, and help to ensure standardized patient records and streamlined clinical workflows.

Scheduling and Calendar Tools

Advanced scheduling tools simplify appointment management, that significantly reduce no-shows and optimize practitioner availability.

Billing and Claims Management

Automated billing and efficient claims processing tools notably reduce administrative burdens, improve financial accuracy, and speed up reimbursement processes for group practices.

Client Portal

It enables patients securely, conveniently access their health information, facilitates appointment scheduling, and direct communication with healthcare providers.

Assessments Library

An extensive library of psychiatric assessments and questionnaires supports accurate diagnosis and effective monitoring of patient progress, aiding in tailored treatment strategies.

Reporting and Analytics

Reporting and analytics tools offer deep insights into practice trends, patient outcomes, and operational efficiency to enable data-driven decision-making and improvements.

Mobile Accessibility

Mobile accessibility allows practitioners to access patient records, schedule appointments, and securely communicate with patients from mobile devices at any location, enhancing practice flexibility.

Dictation and Speech Recognition

Dictation and speech recognition technologies facilitate efficient, hands-free documentation, significantly increasing productivity and accuracy in record-keeping.


Secure ePrescribing functionality streamlines medication management, provides alerts for potential drug interactions, and simplifies direct submissions to pharmacies.

Secure Messaging

This feature enables HIPAA-compliant messaging between healthcare providers and patients to safeguard privacy while improving communication and care coordination.

Treatment Planning

This feature facilitates the creation of detailed, personalized treatment plans, integrating specific goals, interventions, and outcome tracking for each patient, to enable a targeted approach to care

Integrated Telehealth and Video Conferencing

Integration with telehealth services provides remote patient consultations, which significantly expands access to mental health services and care continuity.

Progress/Session Notes

Streamlined documentation of medical history, session details, and patient progress improves continuity of care and supports the evaluation of treatment efficacy.

HIPAA-compliant Cloud Storage

We ensure that patient data is securely stored and managed in the cloud, upholding the highest standards of data protection and compliance.

Unlock The Full Potential Of Your Mental Health Practice With A Custom Ehr Solution

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Behavioral Health EHR Software for Mental Health Clinics

With tools designed specifically for psychology, counseling and therapy workflows, cusotm EHR eliminates the limitations of generalized systems. Mental health clinics gain optimized software for managing clinical care and operations. Top features include:

  • Documentation templates for faster session and progress notes, treatment plans and assessments.
  • Client portal for appointment self-scheduling, bill pay, intake forms and messaging.
  • Billing automation and claims scrubbing to maximize reimbursement.
  • Reporting dashboard to demonstrate clinical quality metrics and revenue analytics.
interest in mental health apps over the last 5 years in the USA

Behavioral Health EHR Software for Pediatrics

Managing pediatric behavioral health requires an EHR tailored to younger populations. Custom solution helps pediatric psychologists, therapists, and psychiatrists to:

  • Incorporate child and adolescent screening tools, assessments, and clinical criteria into documentation workflows.
  • Allows collaboration with parents/guardians through integrated portals and secure messaging.
  • Supports coordination of care across multidisciplinary teams including schools, agencies, and other providers.
  • Automate customized developmental milestone tracking, outcomes measurement, and care gap alerts.
global mental health market

Mental Health EHR Software for Telepsychiatry Services

Our telepsychiatry-enabled EHR optimizes the delivery of secure virtual mental healthcare. Key features for telepsychiatry practices may include:

  • Integrated telehealth platform for audio/video visits, screen sharing, and remote intake forms.
  • Tools for collaborating with patients to collect health data from wearables, apps, and devices.
  • Customizable templates for documenting remote consult notes, assessments, and treatment plans.
  • Automated appointment reminders, notifications, and patient check-in protocols.
ehr adoption by type

Mental Health EHR Software for Community Clinics

Behavioral health EHR equips community clinics with tools to effectively deliver integrated physical and mental healthcare. Key features may include:

  • Integration with primary care EHRs for holistic patient views.
  • Custom documentation templates for psychotherapy, psychiatric, case management and group notes.
  • Population health management tools to engage high-risk patients.
  • Billing automation for medical and behavioral health services spanning multiple providers.
970 million of people with mental disorders

Learn How Our Custom EHR Solutions Can Be Tailored To Fit Your Mental Health Practice’s Specific Requirements And Budget

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Our Mental Health EHR Development Services

Whether you’re looking to build a system from the ground up, leverage your existing infrastructure, or seek professional advice, we’re equipped to provide the support you need.

New Development From Scratch

Our bespoke service is designed to create tailored mental health EHR software from the ground up, reflecting the unique needs and workflows of your mental health practice. Our team collaborates closely with you to develop a solution that meets current industry standards and is scalable and flexible, ensuring it evolves with your practice and the ever-changing healthcare landscape. With a focus on user-friendly design and robust functionality, we aim to deliver a system that enhances both clinician and patient experiences.

Capitalize on Existing Systems

If you already have an EHR system in place but are looking to enhance its functionality or efficiency, our team works with your existing infrastructure to identify areas for improvement, integration of new features, or optimization for better performance. Whether it’s integrating advanced mental health modules, enhancing system interoperability, or implementing the latest security protocols, our team works to help you get the most out of your investment while minimizing disruptions to your practice.

Mental Health EHR Consulting

We provide guidance and strategic planning to help you make informed decisions about your EHR needs. From selecting the right platform and ensuring regulatory compliance to optimizing workflows for mental health care delivery, our consultants offer deep insights and practical solutions. We work alongside your team to identify challenges, explore opportunities, and devise a roadmap that aligns with your organizational goals.

How We Build EHR Software for Mental Health Treatments

At Empeek, we design mental health EHR systems with precision and a deep understanding of the unique demands of the mental health domain. We move through this complex process by following a sequence of carefully organized steps, creating a solution that meets the detailed requirements of mental health practitioners and their patients.

Discovery Phase

Our project kicks off with an in-depth discovery phase, where our team collects requirements from all stakeholders. This step involves close engagement with mental health specialists and administrative staff to capture the specific needs, challenges, and objectives that the EHR system must address. This phase ensures that the development trajectory is aligned with the actual requirements of future users.

Mapping Clinical Workflows

A critical component of our process involves the mapping of clinical workflows. Our team documents and analyzes the sequence of processes ranging from patient intake to treatment and ongoing care. This understanding is pivotal in designing a mental health EHR software that integrates into and enhances the mental health care delivery process.

Identifying and Prioritizing Key Features

Armed with insights from the discovery and mapping phases, we prioritize the EHR system’s must-have features. This could include advanced documentation capabilities, secure patient communication channels, and integrated support for telepsychiatry, to ensure that the system addresses the core operational needs of mental health clinics.

Assembling a Multidisciplinary Team

With a clear direction in place, we assemble a diverse team of experts, including software engineers, UX/UI designers, QA engineers, and project managers. Each member brings invaluable expertise to the table. This approach ensures the development of a functional, intuitive, and regulation-compliant EHR system.

Developing the MVP

Our next step is to develop a Minimum Viable Product (MVP) that includes the EHR system’s core functionalities such as documentation, scheduling, and billing. This MVP serves as a prototype platform, allowing us to test and refine the system’s key components in real-world settings.

Ensuring Regulatory Compliance

A cornerstone of our development process is guaranteeing that the EHR system complies with relevant healthcare regulations, such as HIPAA. This involves embedding data protection measures and ensuring all aspects of the system adhere to legal standards.

Demonstrating the MVP to End Users

We then present the MVP to end-users, including mental and behavioral health practitioners and administrative staff, to solicit their feedback. This critical evaluation phase allows us to identify any refinements needed and reassess our priorities for subsequent development stages.

API Integration

Our team integrates essential APIs to enable the mental health EHR software to communicate effectively with other healthcare systems and applications. This interoperability is crucial for ensuring that the system we build can operate seamlessly within the broader healthcare ecosystem.

Ongoing Testing and Refinement

Our development approach is iterative, with continuous testing and refinement based on technical assessments and user feedback. This ensures that the mental health EHRs we build meet the technical specifications and address the practical needs of mental health care providers.

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HIPAA-compliant Collaboration Platform For Mental Health Treatment

ACT teams serve challenging populations using paper records and texting as EMRs don’t fit their real-time community care needs.

VelloHealth offers a tailored platform to enhance ACT team safety, finances, compliance, and EMR integration through optimized mobile workflows.

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UI/UX for Digital Mental Health Solution, desktop and mobile


Science-based Program That Helps People to Improve Mental Wellbeing

Moodlifters is a science-based program that helps people improve mental wellbeing through surveys, doctor appointments, habit tracking, and rewards on its mobile apps and EHR system; thousands use Moodlifters alongside therapy to reduce stress and anxiety and build healthy habits.

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mobile UI for digital mental health solution

Let’s Make a Software That Delivers Proven Health Outcomes

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Benefits of Partnering with Us 

  • Seasoned team with profound understanding of modern healthcare, compliance standards, and patient needs to develop advanced digital therapeutics solutions.
  • Flexible, adaptive approach throughout project lifecycle enables quick response to changing requirements and active collaboration.
  • Results-driven mindset with track record of delivering digital therapeutics driving improved patient outcomes and operational efficiency.
  • Tailored software aligned to specific patient populations and business requirements to enhance value proposition.
team that celebrates success

What Clients Say

I am most impressed with the high quality of design and development, which is really important to us.  They have designed the product to be extensible, with a solid base and architectural backend to allow for product implementation and design scaling. Also, the product hasn’t been buggy at all, so we can support it without difficulty.

As an ongoing partner, they continue to dedicate a communicative, highly skilled team that meets deadlines and stays on budget.

Nathaniel Weiss, CEO at VelloHealth

We were building an MVP that will eventually serve as a full personal health record (PHR) solutions platform. The quality of their work was excellent. They’re a very smart, informed company that understands how to create a functionally-sound platform. They provide accurate cost estimates and timelines, which is very helpful as well. I enjoyed working with them. 

Jessica Blanding, Owner at Text and Online Counseling

End-to-end Healthcare Software Development

Our expertise spans the full spectrum of software development, from initial conception to the deployment of robust healthcare solutions and ongoing support. Our services are designed to help healthcare organizations navigate the challenges of digital transformation with confidence and ease.

Custom Software Development

We specialize in developing custom EHRs, patient management systems, telehealth platforms, practice management software, and more, ensuring that each solution is compliant, user-friendly, and integrated seamlessly with existing healthcare workflows. Our approach is collaborative and flexible, tailored to deliver software that enhances operational efficiency.

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Discovery Phase

During this phase, we conduct thorough research to understand your business needs, technical requirements, and regulatory considerations. Our goal during this phase is to outline a clear, actionable plan that ensures the development process is aligned with the client’s objectives, ultimately laying the groundwork for a successful software solution.

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MVP Design and Development

Focusing on the core features necessary to solve the primary needs of end-users, we help clients launch a lean yet effective version of their product. This approach is invaluable for gathering early feedback and making data-driven decisions on future development, ensuring resources are focused on features that offer the most value.

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QA & Testing

At Empeek, we ensure that every software solution we deliver meets the highest standards of quality, security, and performance. Our rigorous QA & Testing process employs both automated and manual testing techniques to identify and rectify any issues, ensuring the software not only meets but exceeds the expectations of healthcare professionals and their patients.

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Legacy Software Modernization

We focus on upgrading or transforming your legacy systems to modern platforms that are more efficient, scalable, and capable of integrating with the latest technologies. This service ensures that your operations are not just kept running smoothly but are also future-proofed against evolving healthcare demands and technological advancements.

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Support and Maintenance

Empeek provides comprehensive post-deployment support and maintenance services to ensure that your software continues to operate flawlessly over time. From routine updates and patches to ensure compliance with healthcare regulations to technical support and system optimizations, our team is dedicated to supporting our clients through every phase of their software’s lifecycle.

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Our Tech Stack

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What is a mental health record?

A mental health record is a detailed and comprehensive document that contains all the information related to a person’s mental health care history, including diagnoses, treatment plans, progress notes, medications prescribed, therapy session summaries, results of psychological tests, and any other relevant health information. These records are maintained by mental health specialists and are used to track the patient’s care over time, facilitate communication among care providers, and support the planning and delivery of effective mental health treatments. Mental health records are protected by privacy laws, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, to ensure the confidentiality and security of patient data.

Are mental health records covered under HIPAA?

Yes, mental health records are covered under the Health Insurance Portability and Accountability Act (HIPAA) in the United States. HIPAA provides federal protection for personal health information held by covered entities and gives patients an array of rights with respect to that information. Under HIPAA, mental health information, like all medical records, is protected to ensure its privacy and security. This includes any information that a healthcare provider or mental health professional creates or receives in oral, written, or electronic form that relates to a patient’s mental health condition, the provision of healthcare to the patient, or payment for the provision of healthcare to the patient.

What is an EHR system in mental health?

An Electronic Health Record (EHR) system in mental health is a digital platform tailored for managing and accessing patients’ mental health information, including medical history, treatment plans, and progress notes. It enhances care quality by offering features like customized documentation templates, seamless treatment coordination across multidisciplinary teams, and patient engagement through access to health records and communication channels. Additionally, it supports evidence-based decision-making with advanced data analytics and ensures the protection of sensitive information with robust security measures, complying with regulations like HIPAA.

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